Virgin’s room service is called ShipEats, and it works like a delivery app. You order on your phone and the crew bring it to your cabin, or wherever you’re lounging on board. It runs 24 hours a day.
To be honest, we rarely use it: with more than 20 places to eat on board, we’d usually rather go out. But when we do, it’s for two things: breakfast on the balcony, and a late-night snack after a show.
Is ShipEats free?
The food is included in your fare. What you pay for is delivery:
- There’s a $10 delivery charge per order.
- It’s waived if your order includes $10 or more of paid items, such as drinks.
- RockStar and Mega RockStar suites get free delivery.
So the easy trick is to add a drink or two to your order: you’d pay for them anyway, and the delivery charge disappears. Paid drinks can go on your Bar Tab.
What it’s like
Forget a tray with a silver dome. ShipEats arrives in a branded bag with stacked red-and-white tins, like a very smart takeaway. Each tin keeps a different part of the meal separate, so the hot food stays hot and the sides don’t go soggy. Condiments come in their own little pots, and coffee arrives in a flask.
Breakfast on the balcony
This is where ShipEats really earns its keep. Order your breakfast in the app the night before and pick a delivery time, and it’ll arrive while you’re enjoying the view from the hammock. It’s perfect before an early port day or a sunrise sail-in. If you’d rather go out for it, see where to eat breakfast on Virgin Voyages.
How to order
- Open the Virgin Voyages app on board and go to ShipEats.
- Pick your food and drinks, and choose now or a time slot. For breakfast, order the night before.
- Say where you are: your cabin, or a spot on deck.
- Add a paid drink if you want the delivery charge waived.
Late-night snacks
After the shows and parties, a late-night ShipEats order is a lovely way to end the night without heading back out. Add a nightcap and you’ve dodged the delivery charge too. If you’d rather stretch your legs, Diner & Dash in The Galley serves breakfast 24 hours a day.
ShipEats or The Galley?
| ShipEats | The Galley | |
|---|---|---|
| Food | Included | Included |
| Delivery | $10, waived with $10+ of paid items | Free (you walk!) |
| Hours | 24/7 | Diner & Dash 24 hours; other counters vary |
| Best for | Balcony breakfasts, late nights, lazy days | Choice, speed and daily specials |
Want to see what’s on every restaurant menu? Browse our Virgin Voyages menus, or read how The Galley works.
FAQs
Is room service free on Virgin Voyages?
The food is included, but there’s a $10 delivery charge per order unless it includes $10 or more of paid items. RockStar suites get free delivery.
Is ShipEats available 24 hours?
Yes, ShipEats runs 24/7.
Can I order breakfast to my cabin on Virgin Voyages?
Yes. Order it in the app the night before and choose a delivery time.
Can ShipEats deliver to the pool deck?
Yes. You can tell it where you are on board, not just your cabin.
Book your Virgin voyage with us
Fancy a RockStar suite with free ShipEats? We’ll find you the best suite deal on your dates.
We’re award-winning Virgin Voyages Gold Tier First Mates with 100+ nights on board, located in the heart of Newport. Call or WhatsApp 07307 602030, or get a free quote. See our bonus Sailor Loot when you book with us.